Though LG exited the smartphone market in 2021, there are nonetheless loads of individuals who love and use LG’s telephones. The corporate has a beneficiant replace coverage to those that personal an LG smartphone, so issues might have been a lot worse. Nonetheless, unlucky handset house owners subscribed to T-Cellular have been left with non-working telephones for a superb a part of the day, with an error message studying “LG IMS has stopped” that repeatedly popped up. The excellent news at this level, although, is that T-Cellular rolled out a repair for the problem.

What does the ‘LG IMS has stopped’ message imply

As noticed by The T-Mo Report on Reddit, the problem is affecting quite a lot of LG telephones on T-Cellular. The “LG IMS has stopped” message began displaying up in a single day for a lot of, and it saved popping up even when folks dismissed it. This made LG telephones on T-Cellular primarily ineffective. Restarting and even resetting the telephone did not alleviate the issue, both.

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For those who’re questioning, IMS is a framework meant to accurately route telephone calls and SMS messages over knowledge networks, permitting you to make calls and ship texts by way of LTE and 5G. The networking function is significant to make your telephone work as, properly, a telephone, and is likely one of the basic architectural constructing blocks for telephone providers on trendy Android gadgets. It seems to be like in LG’s case, one thing went incorrect with the implementation of the IMS providers on T-Cellular, which is why the problem is remoted to this provider’s community solely.

T-Cellular fixes the ‘LG IMS has stopped’ concern

T-Cellular acknowledged the problem earlier this morning and mentioned it was “actively working with LG” to resolve the problem.

In an replace posted this afternoon, The T-Mo Report cites a trusted supply in saying {that a} repair has certainly began rolling out and that prospects affected by the problem ought to restart their gadgets. This replace might take so long as 24 hours to get to everybody.

For those who’re nonetheless having issues within the meantime and want to try a handbook answer, you possibly can comply with the directions beneath.

Reset IMS providers

An adept LG telephone proprietor discovered and shared an answer on Reddit, and it appears to have labored for a lot of customers. Here’s what it is advisable to do:

  1. Set your LG telephone to airplane mode to forestall the error message from popping up again and again.
  2. Head to Settings -> Apps & Notifications -> App data.
  3. Faucet the 3-dot menu within the prime proper nook and allow present system.
  4. Search for com.lge.ims.rcsprovider within the listing and faucet it.
  5. Within the detailed overview for this app, hit the next three buttons so as: clear cache, clear storage/knowledgeand pressure cease. (Relying on the Android model in your telephone, a few of these three choices could also be discovered beneath storage info.)
  6. You might have to repeat step 5 above a number of instances for the issue to repair itself.


It is attainable that your LG telephone will nonetheless hold displaying you the error message even once you’re in airplane mode, so be ready to maneuver quick. Be sure to get by means of all of the actions in step 5 in a single go, with out having to dismiss the error message when you’re at it. For those who do get the error message once more in the course of it, begin step 5 over.

The tipster says that this route has labored for 3 completely different LG telephones of their family, so it is doubtless that this can repair the issue for you, too, however there’s sadly no assure that it really works for everybody.

Take away your SIM card or keep in airplane mode

If the tactic above would not be just right for you otherwise you discover it too cumbersome, you possibly can take away the SIM card out of your LG telephone or hold airplane mode activated. You’ll lose the flexibility to make or obtain calls, texts, and cell community connectivity, however this did additionally forestall the error messages from displaying up for some folks. You’ll then no less than be capable of use your telephone on Wi-Fi whereas LG and T-Cellular are engaged on a correct repair for the problem.

What induced the problem

We’re undecided what induced the IMS errors, however in keeping with the T-Mo Report’s supply, T-Cellular had initiated some type of network-side system replace and that the IMS concern on LG telephones was not detected earlier than the replace accomplished.


UPDATE: 2022/05/23 19:40 EST BY JULES WANG

T-Cellular points repair

Added replace from The T-Mo Report.


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